For better cooperation, we established a few rules.
Please read them before you decide to hire rickshaw in London.
Bookings are confirmed after paying 30% of the order value to our bank account, the money is non-refundable but it can be changed the hour if the weather is not good.
If you’re unable to make a payment to our account please inform us about the reasons.
The date and time of a tour can be changed by customers due to bad weather but you need to inform us a minimum of 10 hours before.
Children under 15 must be at the parental control at all times.
Children under 5 have always a 50% discount.
Private hire’s advanced payment depends on mutual agreement and can not be refunded.
Only the time of private hire can be changed by customers due to bad weather but you need to inform us a minimum of 10 hours before.
Date and time of private hire can be changed by customers due to other circumstances but you need to inform us a minimum of 5 days before. During the journey, it is forbidden to use profanity to people outside the vehicle.
We do not allow drinking alcohol and any drug joints in our transportion.
It is forbidden to use any other stimulants in tuktuk.
You must know that sometimes the vehicle shakes from potholes in the road.
You may be charged an additional fee if there is significant damage to the seat fabric (burnout or spillage of colouring fluid).
It will be between 10-30 pounds depending on the amount of damage.
Our drivers are not responsible for your lost items.
While providing the service, you can be photographed on a rickshaw and then the photo can appear on our website
or our social media without asking you about it.
If you are a recognizable person or you just do not want to appear in the pictures, please let us know before the service.
After the curfew, you may be asked to turn down the music if we deem it necessary.
Ignoring or repeated non-compliance with our regulations may result at the end of the trip without the possibility of its continuation.
Promopedicabhire.co.uk will make every effort to provide excellent service, however, as a result of traffic congestion,
breakdown or other circumstances beyond our control, rides can be longer than predicted and the company
will not be responsible for any loss or inconvenience suffered as a result.
Rickshaw hire means unequivocally accepting the above rules.
